Shipping policy
Zentrova Shipping Policy
Last Updated: September 2026
At Zentrova, we are committed to delivering your orders safely and on time. We aim to make every purchase simple, reliable, and hassle-free.
🚚 Delivery Time
We offer standard delivery across India.
Estimated delivery time: Within 5 business days from the date your order is dispatched.
Delivery times may vary slightly depending on your location, courier service, weather conditions, holidays, or other unforeseen circumstances.
📦 Order Processing
Orders are normally processed and prepared for dispatch within 1–2 business days after the order is confirmed.
Once your order has been shipped, you will receive tracking information whenever tracking is available.
💰 Shipping Charges
Applicable shipping charges, if any, will be clearly displayed at checkout before you complete your purchase.
From time to time, Zentrova may offer free shipping on selected products or eligible orders.
📍 Delivery Coverage
We currently aim to deliver across India, subject to courier service availability for the customer’s PIN code.
🔎 Order Tracking
After dispatch, customers can use the tracking details provided by Zentrova to check their shipment status.
⏳ Delays
While we aim to deliver within 5 business days, occasional delays may occur because of:
- Severe weather
- Courier or logistics issues
- Public holidays
- High order volumes
- Remote or difficult-to-service locations
If your order is significantly delayed, please contact Zentrova customer support with your order number.
📦 Damaged or Incorrect Orders
If your package arrives damaged or you receive an incorrect product, please contact us as soon as possible with your order details and clear photos/videos of the package and product so we can assist you according to our return and replacement policy.